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More delivery solutions

In addition to the traditional home delivery services provided to the wider public, the Colissimo Entreprise service gives you the possibility of offering your clients the entire range of solutions  for out-of-home delivery and returns that are essential to any online business today.

Colissimo Domicile

A delivery service to your customers' homes to develop your sales and guarantee the satisfaction of your e-buyers

  • Guideline delivery times: 2 days
  • Home Delivery (with or without signature)
  • Standard letterbox delivery for the offer without signature.
  • Parcels weighing up to 30kg
  • Integrated flat-rate compensation of
    €23/kg on the Colissimo offering without signature
    €33/kg on the Colissimo offering with signature
  • Expertise in home delivery and last mile delivery
  • Optional ad valorem insurance up to €5,000
    6 tranches available: €150, €300, €500, €1,000, €2,000 and €5,000

Colissimo Point Retrait

A point of collection delivery service to develop your sales and offer a wide range of delivery options for your e-buyers.

  • Guideline delivery times: 2 days
  • 19,000 collection points in France (post office, relay and pick-up point)
  • Up to 20kg in relay points and Pickup setpoints
  • Integrated flat-rate compensation of €23/kg on the Colissimo offering with signature
  • Optional ad valorem insurance up to €5,000.
    6 tranches available: €150, €300, €500, €1,000, €2,000 and €5,000

Colissimo Retour

A simplified return service at the post office, at a relay point or in a letterbox to build loyalty and remove the brakes on purchases.

  • Guideline delivery times: 3 days or more
  • Delivery with signature
  • Various drop-off points (letterboxes, post offices and relay points)
  • Integrated flat-rate compensation of €23/kg on the Colissimo offering with signature
  • Optional ad valorem insurance up to €5,000.
    6 tranches available: €150, €300, €500, €1,000, €2,000 and €5,000
  • Notification sent to the return sender once the parcel is delivered

Our strengths

  • Inform your customers of the place and date of delivery while giving them the possibility to reprogram their information, with the Flex Services of Colissimo.
  • Pilot and manage your activity thanks to the Colissimo Box selfcare and the Parcel Tracking Tool.
  • Benefit from a daily support with our Customer Service, composed of 250 advisers located in France.
  • Customize your interfaces using "Web Services Solutions", while benefiting from Colissimo maintenance.

Services that make a difference



Please dial 3634