Vous utilisez un navigateur qui ne vous permet pas de visualiser le contenu de notre site web de façon optimale. La version de votre navigateur est incompatible avec certaines fonctionnalités de votre espace client Colissimo. Pour exploiter toutes les possibilités que vous offre votre espace, nous vous conseillons de mettre à jour votre navigateur ou d’installer une version plus récente.

3 technological solutions


Display delivery choices on your website, client access to the tracking system, returns option, franking management within the internal order procedure…Depending on the technological solution you choose to implement at each step of the dispatch journey, Colissimo's tools can be more customized or more standardised.

 


Three levels of integration are possible.

It is up to you to make a choice depending on your company's level of technological maturity and your logistical needs.

Step 1: Display of delivery method choices

Facilité
Contract
Privilège
Contract

Turnkey solution - Front Page Point Retrait:

Web/Mobile: integration of a page that can be customized and adapted to the terminal used.
X X

Web service solution:

To customise the display of delivery methods as well as benefiting from real-time updates from Colissimo.
  X
     

Step 2: Production of dispatch and returns labels

Facilité
Contract
Privilège
Contract

Turnkey solution:

Coliship Solution (Dispatch and Returns): An online franking system for printing labels.
X X
Online returns solution (for return parcels only): Redirect your clients to the Colissimo website where they can generate a label.
  X

Web service solutions

For dispatched parcels: To benefit from transport labels compliant at all times and to make it easier to branch out to the international market. An integrated system.
  X
For returned parcels: Potential to offer returns to your customers directly from your website
     

Step 3: Track your parcels

Facilité
contract
Privilège
contract

Turnkey solution:

For you: : Online tracking tool, the Parcel Tracking Tool via which you can also deal with any claims.
X X
For your customers: access to parcel delivery tracking via Laposte.fr/particulier.

Web service solutions:

To enable your clients to track the delivery of their parcels directly from your website.
  X